Privacy Policy

Last updated: 11 July 2026

Kaizen Packaging Co., Ltd. (“we”, “us”) respects your privacy under Thailand’s Personal Data Protection Act B.E. 2562 (PDPA) and common international practices. This policy explains how we collect, use, and protect personal data on kaizen-packaging.com.

1. Data controller

  • Kaizen Packaging Co., Ltd.
  • Address: 55/99 Moo 7, Lak Hok, Mueang Pathum Thani, Pathum Thani 12120, Thailand
  • Email: kaizenpackaging.th@gmail.com
  • Phone: 095-9599899, 081-8296399

2. Data we collect

  • When you sign in with Google or LINE we may receive and store: display name, email address (if provided by the identity provider), profile image, provider user ID, last login time, and preferred locale.
  • When you contact us or place an order we may store: name, email, phone, shipping address, order/quote specifications, and related correspondence.
  • Technical data: partial IP, browser type, pages visited, and cookies required for session security.

3. Purposes of processing

  • Authenticate users and manage accounts
  • Fulfil packaging quotes, orders, production, and delivery
  • Respond to enquiries and service messages
  • Improve site security, performance, and fraud prevention
  • Comply with legal obligations

4. Google and LINE login

  • Login uses Google and LINE OAuth. We never receive or store your password.
  • Data from Google/LINE is used to create or update your profile and to maintain our email/name contact list for service delivery.
  • You may revoke app access at any time in your Google or LINE account settings.

5. Sharing

  • We do not sell personal data.
  • We may share data with processors needed to run the service (e.g. Stripe payments, Cloudflare hosting, logistics partners).
  • We may disclose data when required by law or to protect rights, safety, and property.

6. Retention and security

  • Account records are stored in a Cloudflare D1 database with access controls.
  • Sessions use signed JWT tokens (Auth.js).
  • We retain data only as long as needed for service, accounts, and legal duties, then delete or anonymise it.

7. Your rights

  • Under the PDPA you may request access, correction, deletion, objection, restriction, withdrawal of consent, and data portability where applicable.
  • Contact: kaizenpackaging.th@gmail.com — include the email used to sign in.

8. Cookies

  • We use essential cookies for login sessions, cart state, and language preference.
  • You can block cookies in your browser; some features may stop working.

9. Changes

  • We may update this policy and will revise the date at the top of this page.
  • Continued use of the site after changes means you have been informed of the latest version.

10. Contact

  • Privacy enquiries: kaizenpackaging.th@gmail.com
  • Factory hours: Mon–Sat 08:00–20:00 (ICT), Pathum Thani.